Use direct language: person with a disability or disabled person
NOT handicapped, not crippled
Avoid cutesy alternatives:
NOT differently abled, not physically challenged NOT special needs
NOT wheelchair bound. We’re wheelchair users
NOT crazy, psycho, lunatic, stupid, retarded
Our use of in-group language doesn’t give you permission to use it
Ask First
Don’t touch us w/o asking; inc. wheelchairs, walkers, other equipment
Don’t pat us on the head or shoulder or hand or anywhere else
Don’t take our photos without our permission
Ask before you “help”; don’t assume we’re struggling
Check your assumptions about what constitutes “struggling”
Don’t assume that the reason we approach a peacekeeper is because of our disability
If we accept an offer of help, don’t assume you know what we need
Don’t substitute your judgment for ours
Wait to be told what we need
Again, don’t grab us or our equipment without permission
How could I be most helpful right now?
More
Don’t try to connect with us around the disability
Don’t pet service dogs or ask to pet them or try to bond around them. They’re working and it’s exhausting to field constant requests
Don’t ask about equipment unless you have an actual need to know
Don’t ask intrusive or personal questions
Don’t assume that someone using a service doesn’t need it because they don’t “look disabled”
Hidden disabilities can range from heart disease to MS to bi-polar disorder to chronic fatigue to environmental illness
Blind and Visually Impaired
Identify yourself & your role
Describe what’s going on
Don’t grab our arm to guide us, let us take yours
All the same rules about not touching or helping without permission apply
Deaf and Hard of Hearing
Masks prevent lip-reading
Don’t shout
Talk to the us, not the interpreter
Make eye contact before you start
Don’t assume lip-reading, but also don’t cover your mouth when speaking
Always have a paper and pen handy so that you can communicate in writing
Know where the Deaf seating area is at a rally, where interpreters will be, in case you’re asked
Sensory Processing, Anxiety, Autism and Similar Conditions
Don’t yell at us; it will just make us feel more overwhelmed
If possible, step aside out of the crowd to quieter space.
Be calm and ask if you need to repeat what you said.
Don’t touch or grab us to “help” us to understand.
A march or rally can be overwhelming for anyone; it can be almost impossible for people with sensory processing issues. We may seem rude, detached or unresponsive when we may just be trying to make sense of all that incoming data. Imagine standing in the middle of a crowded circus midway with flashing lights, loud noises and lots of people and trying to understand what someone is instructing you to do.
Multiple Chemical Sensitivities, Environmental Illness
Don’t wear perfume or cologne,
Don’t use scented products
Wash your clothes with fragrance-free detergent, fabric softener
Don’t touch us without permission, since you may transfer substances to us or our clothes that make us sick.