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Witness an occurrence out of the ordinary. Decide “in your gut” if what you just witnessed was unacceptable or if something was amiss. Ask yourself: Could I play a role here? If no one intervenes, what will likely happen? Is someone else better placed to respond? What would be my purpose in responding?
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Assess your options for giving help Determine the potential risks of taking action.
Is there a low risk option? Are there risks to myself? Are there risks to others (e.g. potential retaliation against person being "helped")? How could I reduce risks? Is there more information I can get to better assess the situation?
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Decide whether to act, at the time or later. Get help when:
Potential for physical harm exists. Professional medical help is called for. You don't feel safe taking action yourself.
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Adapted and expanded from Darley & Latane’s Bystander Intervention Model)
http://really.ubc.ca/learn-more/